Thailand engages Australian buyers


By BEA Reporter on 31/01/2018


The Thailand Convention and Exhibition Bureau (TCEB) led a delegation of 16 sellers to meet with 45 of Australian meeting and incentive buyers at Pier One Sydney Harbour and Sheraton Melbourne Hotel. 

Key Trends

The TCEB office in Australia presented some key meeting and incentive trends on the Australia outbound market from their own research:

  • The average stay for Australian groups is between 3-5 nights for short-haul and up to 7 for long-haul
  • Accommodation budget ranges from US$200 to US$400 per night
  • Most events would spend between US$5,000 to US$10,000 per person; larger meeting groups averaging US$5,000 per person and small luxury incentive groups spending US$9,000 per person 

Nooch Homrossukhon, Director of the Meeting and Incentive Department at TCEB said: “We are introducing a series of roadshows across Asia Pacific as a strategy to have stronger in-market engagement with buyers.  We hope that buyers will find this form of engagement more meaningful because the content is centred around Thailand as a business events destination. We also fulfilled part of our return of objective knowing that buyers who came to our event at Pier One Sydney Harbour have genuine business interest for Thailand’s MICE destinations”.

According to Homrossukhon, Australians have a strong affinity with Thailand. The bureau hopes to shift buyers’ mindset – to see Thailand as an ideal business events destination, not just for leisure.

During the 4-hour event, buyers got the latest product information and sellers the opportunity to respond face-to face to buyers’ queries. Billie Cox from Belle Laide Events said that she enjoyed the networking format and was delighted that she got relevant information from the participating sellers.

Other Australian buyers who preferred not to be named said that they still like doing business face-to-face because they can assess the confidence levels of sellers delivering to expectations and manage any cross-cultural concerns.

Ravi Ganglani, Area Director of Sales – MICE for Minor Hotels said that tradeshows still have their advantages especially for brand awareness objectives. However, he is very pleased with the TCEB roadshow strategy because the audience is more targeted and both buyers and sellers are not restricted to limited appointment time. With this current economy, meeting and incentive discussions cannot be restricted to a few minutes. The fact that TCEB has pre-qualified this list of buyers make it more efficient for sellers who take care of multiple markets like himself to fly in and ready to meet buyers who have business leads for Thailand.

One of the key intelligence gained from this roadshow was the perception of competition. Ganglani was surprised to find out from buyers that not only is Thailand competing with neighbours like Singapore, Vietnam and Hong Kong, it is also competing with Hawaii and Los Angeles which share similar flight duration to Thailand.

Events Travel Asia Group appoints Commercial Director

Making his debut as one of the sellers at TCEB Roadshow Australia 2018 is El Kwang, founder and CEO of business consultancy agency. Untangled has been appointed by Events Travel Asia Group (ETA Group) to run its commercial division. Max Boontawee Jantasuwan, founding CEO of ETA Group in Thailand said: “El’s talent in change management is second to none. I know that working with his company will allow ETA Group to operate on a different level. We can already see outcomes from some of the strategies El engineered. We cannot wait to roll out new initiatives periodically in 2018.”

Kwang is humbled by this opportunity that supports his decision in creating Untangled, the new owning company of B2B media brand, Biz Events Asia. He said: “The market has graciously welcomed Untangled with a number of key project appointments. It is a dream to work with one of Asia’ leading young entrepreneurs like Max whose clear vision inspired many of the strategies we created for ETA Group. His fast work pace and natural ability to adapt to change certainly assisted in how quickly these strategies saw fruition. I would say watch this space.”   



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